Don Adcock

age: 40 | Owner/Service Technician | Adcock’s Appliance Service

Providing the complete customer service experience that everyone deserves is Don Adcock’s goal. He treats each customer with respect and, most importantly, he listens. He explains, “I not only come into your home and repair your appliance, but if you want to tell me about your child losing their first tooth or why your dog needs to go to the vet, I listen to it all. I enjoy the conversations and people I meet. I’ve never met a stranger.”

Growing a successful business completely from the ground up is a leap of faith for every business owner. However, 15 years later, Don has a successful business with an office manager and two service technicians working for Adcock’s Appliance Service. “A lot of hard work, dedication, stress and sleepless nights have gone into this business, but I wouldn’t be where I am today without the support of my family, friends and great customers,” he says.

Married for 20 years to his wife, Stephanie, the Adcocks have a 19-year-old son, Jeffrey, and they are tremendously proud of him. Don admits that surviving building the Adcock “forever home” has been his and Stephanie’s greatest personal accomplishment.

Best piece of advice:

“NEVER WIDDLE TOWARDS YOUR HAND, AND NEVER PISS IN THE WIND.” – SOLOMAN WARD, DON’S GRANDFATHER

A proud sponsor of numerous youth baseball/softball teams, Don also is involved with several organizations, including the Texarkana Razorback Athletic Foundation (TRAF), High School Rodeo Association, Genoa High School Fishing Team, Four States Hunting Retriever Club and Texarkana Arkansas Baseball Association (TABA).

Since a service technician’s job is never done, Don sees “working; always working” in his future. “My ultimate goal is for my son to continue on with the family business so that I can one day retire,” he explains. “Jeffrey just recently graduated high school and is working full-time as a technician directly under me. I want him to one day carry on what I have built all these years with the same standards and commitment.”

Name something about you that very few people know:

“I am terrified of spiders! I won’t even get close enough to kill them. I make my wife do it.”